State Authorization
The U.S. Department of Education regulation 600.9(c) State Authorization (released October 29th, 2010) mandates all institutions offering distance education in a state where they have no physical presence, must meet individual state requirements. These requirements are determined by the state’s Department of Education for offering distance or correspondence education within that state.
As the details regarding this new policy unfold and becomes clearer, Alamance Community College (ACC) will continue to be in the process of gaining authorization from other states. The deadline for all higher educational institutions to be in compliance with State Authorization within each individual state is on July 1, 2014. Depending on the outcome of further discussion and the application process for each state regarding this new policy, ACC could notify students residing in some particular states that they are not eligible to register for online education courses with us.
Alamance Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). Southern Association of Colleges and Schools Commission on Colleges Alamance Community College is currently authorized to offer online classes or no authorization is required to offer online classes to students residing in the following states. Arizona Alamance Community College is currently not authorized to offer online classes to students residing in the following states. Alabama Due to state authorization requirements, students may not complete field experience for any course within these states. If you have questions, please see your program director. Alamance Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). SACSCOC Complaint Procedures are available for review by all ACC students and students may file a complaint with SACSCOC. Southern Association of Colleges and Schools Commission on Colleges If a complaint cannot be resolved through the institution’s grievance procedures, students may file a complaint with The University of North Carolina System Office. Please review the Student Complaint Process, and complete the online Student Complaint Form and submit the complaint to: North Carolina Post-Secondary Education Complaints If an issue cannot be resolved internally, the student may file a complaint with his/her state. For students residing outside North Carolina, each SARA-member state has a liaison office. Also, you may contact the state agency in your respective state of residence regarding complaint processes. To file a complaint with the Consumer Protection Division of the North Carolina Department of Justice, please visit the State Attorney General’s web page at: http://www.ncdoj.gov/complaint or access the NC DOJ online fillable complaint form. North Carolina residents may call (877) 566-7226. Outside of North Carolina, please call (919) 716-6000. En Espanol (919) 716-0058. If you choose to mail a complaint, please use the following address: Consumer Protection Division In compliance with the new regulations, an institution offering distance education must provide enrolled and prospective students with contact information for filing complaints with its accrediting agency and with the appropriate state agency for handling complaints in the student’s state. While ACC strives to provide the highest quality education opportunities available, conflicts may arise. It is our aim to resolve any grievances, complaints, and concerns in an expeditious, fair, and amicable manner. If an issue cannot be solved by ACC’s internal processes, you may choose to file a complaint with your state of residence. If you are considering a program at Alamance Community College that leads to licensure or certification and you do not live in North Carolina, please contact the individual below that corresponds to your desired program. Prospective out-of-state students are advised to consult with the appropriate ACC program contact, prior to enrollment, regarding any questions of meeting licensure requirements in your respective state of residence. Contact information for each program that leads to licensure has been provided below. Students may view the disclosures for each program or certificate to know which state(s) Alamance Community College curriculum programs: – meets state educational requirements for licensure or certification, and Business, Arts, and Sciences Health and Public Services Industrial Technologies View the Licensure List to learn about the appropriate licensing or certification organization for your program. Although we strive to connect you with the best information possible, Alamance Community College cannot confirm whether a particular program meets requirements for professional licensure and/or certification outside of the State of North Carolina. ACC’s Architectural Technology program prepares students to sit for Autodesk Certification, which is valid throughout the United States. However, this certification is not regulated by individual states. It is recommended that you contact the Autodesk for specific information related to your state. ACC’s ASE program prepares students to sit for the certification exam. This specific certification is not regulated by individual states. It is recommended that you contact ASE for specific information related to your state. ACC’s Computer-Integrated Machining program prepares students to sit for NIMS Certification, which is valid throughout the United States. However, this certification is not regulated by individual states. It is recommended that you contact the National Institute for Metalworking Skills for specific information related to your state. The ServSafe certification is recognized in most jurisdictions where a Food Protection Manager Certification is required. However, some states have additional requirements and contact with ServSafe is recommended. FTCC’s Welding program prepares students to sit for the AWS Exam. This certification is not regulated by individual states. It is recommended that you contact the American Welding Society (AWS) for specific information related to your state. Alabama Commission on Higher Education Alaska Commission on Post-Secondary Education Arizona State Board for Private Post-Secondary Education Arkansas Higher Education Coordinating Board California Bureau of Private Post-Secondary Education Colorado Department of Higher Education Office of Higher Education Delaware Department of Education District of Columbia Office of the State Superintendent of Education Florida Commission on Independent Education Georgia Nonpublic Post-Secondary Education Commission Hawaii State Board of Education Idaho State Board of Education Associate Director for Diversity and Outreach Academic Programs Manager Iowa College Student Aid Commission Kansas Board of Regents CPE Consumer Complaint SARA Student Complaints SARA Complaints Consumer Protection Division Massachusetts Department of Higher Education State of Michigan Institutional Registration & Licensing Mississippi Commission on College Accreditation Missouri Department of Higher Education Montana Board of Regents Nebraska's Coordinating Commission for Post-Secondary Education Vice Chancellor for Academic and Student Affairs New Hampshire Department of Education Secretary of Higher Education New Mexico Higher Education Department New York State Education Department, Office of Higher Education North Carolina Post-Secondary Education Complaints Vice Chancellor of Academic and Student Affairs Ohio Department of Higher Education Oklahoma State Regents for Higher Education Higher Education Coordinating Commission Pennsylvania Department of Education Puerto Rick Council on Education (Consejo de Educacion de Puerto Rico) Office of Post-Secondary Commissioner South Carolina Commission on Higher Education South Dakota Board of Regents DPSA Complaints Texas Higher Education Coordinating Board Utah System of Higher Education Post-Secondary Approvals State Council of Higher Education for Virginia Washington Student Achievement Council West Virginia Higher Education Policy Commission University of Wisconsin System Wyoming Community College Commission
Accreditation
1866 Southern Lane
Decatur, GA 30033
Phone: 404-679-4500
Website: http://www.sacscoc.org/
Online Learning for Out-of-State Students
California
Colorado
Hawaii
Idaho
Illinois
Louisiana
New Jersey
North Carolina
Ohio
South Carolina
Virginia
Washington
Alaska
Arkansas
Connecticut
Delaware
Georgia
Indiana
Iowa
Kansas
Kentucky
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Dakota
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Dakota
Tennessee
Texas
Utah
Vermont
West Virginia
Wisconsin
Wyoming
In State and Out-of-State Student Grievance Procedures
1866 Southern Lane
Decatur, GA 30033
Phone: 404-679-4500
Website: http://www.sacscoc.org/
c/o Student Complaints
University of North Carolina System Office
910 Raleigh Road, Chapel Hill, NC 27515-2688
Phone: (919) 962-4558
Website: www.northcarolina.edu/post-secondary-education-complaints/
Email: studentcomplaint@northcarolina.edu
Attorney General’s Office
Mail Service Center 9001
Raleigh, NC 27699-9001
Licensure and Certification Programs
– does not meet state educational requirements for licensure or certification, and
– the institution has not made a determination whether the program curriculum meets or does not meet, state educational requirements for licensure or certification.
Sonya McCook, Dean
Email: Sonya.McCook@alamancecc.edu
Phone: 336-506-4278
David Frazee, Dean
Email: David.Frazee@alamancecc.edu
Phone: 336-506-4135
Justin Snyder, Dean
Email: Justin.Snyder@alamancecc.edu
Phone: 336-506-4279
Program
Licensure/Certification Organization
ACC Program Contact
A/C Heating & Refrigeration Technology
North Carolina State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors
Rodney Barber
rwbarber222@alamancecc.edu
336-506-4165
Architectural Technology
Autodesk
James Adkins
jradkins175@alamancecc.edu
336-506-4233
Automotive Systems Technology - ASE
Automotive Service Excellence (ASE)
Bill Crabtree
wicrabtree@alamancecc.edu
336-506-4240
Computer-Integrated Machining Technology
National Institute of Metalworking Skills (NIMS)
Dan Quatrone
dmquatrone387@alamancecc.edu
336-506-4028
Culinary Arts - Food Safety Manager
ServSafe
Brian Bailey
btbailey241@alamancecc.edu
336-506-4274
Heavy Equipment
ACC’s Heavy Equipment Operator course offered through our Continuing Education Division prepares students to become credentialed through the National Center for Construction Education and Research . This credential is not state-specific.
Gary Saunders
gfsaunders123@alamancecc.edu
336-506-4152
Horticulture Technology - NC Certified Plant Professional
North Carolina Nursery and Landscape Association
Dr. Elizabeth Riley
edriley763@alamancecc.edu
336-506-4129
Horticulture Technology - NC Commercial Ground Pesticide Applicator
North Carolina Nursery and Landscape Association
Dr. Elizabeth Riley
edriley763@alamancecc.edu
336-506-4129
OSHA 10-Hour General Industry
US Department of Labor
Louis Judge
ljudge443@alamancecc.edu
336-506-4207
Welding Technology
American Welding Society
Mike Holt
mlholt021@alamancecc.edu
336-506-4183
State Authorization Contacts by State
Alabama
P.O. Box 302000
Montgomery, AL 36130-2000
Telephone: (334) 242-1998
Fax: (334) 242-0268Alaska
P.O. Box 110505
Juneau, AK 99811-0505
Telephone: (907) 465-2962
Fax: (907) 465-5316
Alaska ComplaintsArizona
1400 W. Washington Street, Room 260
Phoenix, AZ 85007
Telephone: (602) 542-5709
Fax: (602) 542-1253
Arizona ComplaintsArkansas
Arkansas Department of Higher Education
114 East Capitol Avenue
Little Rock, AR 72201
Telephone: (501) 371-2000
Email: ADHE_Info@adhe.edu
Arkansas Complaints (See Appendix J)California
P.O. Box 980818
W. Sacramento, CA 95798-0818
Telephone: (916) 431-6959
Fax: (916) 263-1895
California ComplaintsColorado
1560 Broadway, Suite 1600
Denver, CO 80202
Telephone: (303) 866-2723
Fax: (303) 866-4266
Colorado ComplaintsConnecticut
61 Woodland Street
Hartford, CT 06105-2326
Telephone: (860) 947-1801
Email: webmaster@ctdhe.org
Connecticut Complaints Delaware
Delaware Higher Education Office
John G. Townsend Building
401 Federal Street
Dover, DE 19901
Telephone: (302) 735-4000
Fax: (302) 739-4654
Delaware ComplaintsDistrict of Columbia
Education Licensure Commission
810 First Street, NE, 9th Floor
Washington, DC 20002
Telephone: (202) 442-4343
Alternative Telephone: (202) 442-4465
District of Columbia ComplaintsFlorida
325 W. Gaines Street, Suite 1414
Tallahassee, FL 32399-0400
Telephone: (850) 245-0505
Fax: (850) 245-9667Georgia
2082 East Exchange Place #220
Tucker, GA 30084-5334
Telephone: (770) 414-3300
Fax: (770) 414-3309
Georgia ComplaintsHawaii
P.O. Box 2360
Honolulu, HI 96804
Telephone: (808) 933-0910
Fax: (808) 933-8845
Hawaii ComplaintsIdaho
Attn: State Coordinator for Private Colleges and Proprietary Schools
P.O. Box 83720
Boise, ID 83720-0037
Telephone: (208) 334-2270
Fax: (208) 334-2632
Email: board@osbe.idaho.gov
Idaho Complaints Illinois
Illinois Board of Higher Education
1 N. Old State Capitol Plaza, Suite 333
Springfield, IL 62701-1377
Telephone: (217) 782-2551
Fax: (217) 782-8548
Illinois ComplaintsIndiana
Indiana Commission for Higher Education
101 West Ohio Street, Suite 550
Indianapolis, IN 46204-1984
Telephone: (317) 232-1320
Fax: (317) 233-4219
Indiana ComplaintsIowa
430 East Grand Avenue, FL 3
Des Moines, IA 50309
Telephone: (515) 725-3400
Fax: (515) 725-3401
Iowa ComplaintsKansas
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368
Telephone: (785) 296-4917
Fax: (785) 296-7052
Kansas ComplaintsKentucky
Council on Post-Secondary Education
1024 Capital Center Drive, Suite 320
Frankfort, KY 40601
Telephone: (502) 573-1555
Fax: (502) 573-1535
Kentucky ComplaintsLouisiana
Louisiana Board of Regents
P.O. Box 3677
Baton Rouge, LA 70821-3677
Telephone: (225) 342-4253
Fax: (225) 342-9318
Louisiana ComplaintsMaine
Maine Department of Education
23 State House Station
Augusta, ME 04333-0023
Telephone: (207) 624-6600
Fax: (207) 624-6700Maryland
Office of Attorney General
200 Saint Paul Place
Baltimore, MD 21202
Telephone: (410) 260-4500
Fax: (800) 974-0203
Maryland ComplaintsMassachusetts
One Ashburton Place, Room 1401
Boston, MA 02108
Telephone: (617) 994-6950
Fax: (617) 727-0955
Massachusetts ComplaintsMichigan
Department of Licensing and Regulatory Affairs
Corporations, Securities, & Commercial Licensing Bureau Administrative Services Section-Complaint Intake
P.O. Box 30018
Lansing, MI 48909
Telephone: (517) 373-1820
Fax: (517) 373-2129
Michigan ComplaintsMinnesota
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
Telephone: (651) 642-0567
Fax: (651) 642-0675
Minnesota ComplaintsMississippi
Student Complaints
3825 Ridgewood Road
Jackson, MS 39211-6453
Telephone: (601) 432-6372
Fax: (601) 432-6225
Mississippi ComplaintsMissouri
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102-1469
Telephone: (573) 526-1577
Fax: (573) 751-6635
Missouri Complaints (See Complaint Resolution Policy PDF)Montana
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
P.O. Box 203201
Helena, MT 59620-3201
Telephone: (406) 444-6570
Email: emorrison@montana.edu
Montana ComplaintsNebraska
ATTN: Complaints
P.O. Box 95005
Lincoln, NE 68509-5005
Telephone: (402) 471-2847
Fax: (402) 471-2886
Nebraska ComplaintsNevada
SARA Portal Agency
Nevada System of Higher Education
2601 Enterprise Road
Reno, NV 89512
Telephone: (702) 486-7330
Fax: (702) 486-7340
Nevada ComplaintsNew Hampshire
101 Pleasant Street
Concord, NH 03301-3494
Telephone: (603) 271-3494
Email: patricia.moquin@pec.state.nh.usNew Jersey
New Jersey Higher Education
P.O. Box 542
Trenton, NJ 08625-0542
Telephone: (609) 588-3266
Email: nj_che@che.state.nj.us
New Jersey ComplaintsNew Mexico
2048 Galisteo Street
Santa Fe, NM, 87505-2100
Telephone: (505) 476-8400
Fax: (505) 476-8453New York
New Your Office of College and University Evaluation
EBA Room 960
Albany, NY 12234
Telephone: (518) 474-2593
Fax: (518) 486-2779
New York ComplaintsNorth Carolina
C/O Student Complaints
University of North Carolina System Office
910 Raleigh Road
Chapel Hill, North Carolina 27515-2688
Telephone: (919) 962-4550
Email: studentcomplaint@northcarolina.edu
North Carolina ComplaintsNorth Dakota
North Dakota University System
600 East Boulevard Avenue
Bismarck, ND 58505-0230
Telephone: (701) 328-3180
Fax: (701) 328-1255
North Dakota ComplaintsOhio
25 South Front Street
Columbus, OH 43215
Telephone: (614) 466-2752
Fax: (614) 466-2219
Ohio ComplaintsOklahoma
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
Telephone: (405) 225-9100
Email: communicationsdepartment@osrhe.edu
Oklahoma ComplaintsOregon
ATTN: Complaints - SARA
775 Court Street NE
Salem, OR 97301
Telephone: (503) 947-5600
Fax: (503) 378-5156
Oregon ComplaintsPennsylvania
333 Market Street
Harrisburg, PA 17126
Telephone: (717) 783-6137
Fax: (717) 783-6139
(SARA).aspx#tab-1#.VownclLG_T8">Pennsylvania ComplaintsPuerto Rico
P.O. Box 19900
San Juan, PR 00910-1900
Telephone: (787) 641-7100
Fax: (787) 641-2573
Puerto Rico ComplaintsRhode Island
560 Jefferson Blvd.
Warwick, RI 02886-1304
Telephone: (401) 456-6008
Email: dgrossman-garber@ribghe.orgSouth Carolina
Academic Affairs
1122 Lady Street, Suite 300
Columbia, SC 29201
Telephone: (803) 737-2260
Fax: (803) 737-2297
Email: submitcomplaint@che.sc.gov
South Carolina ComplaintsSouth Dakota
306 East Capitol Avenue
Pierre, SD 57501
Telephone: (605) 773-3455
Fax: (803) 737-2297
Email: info@sdbor.edu
South Dakota ComplaintsTennessee
Tennessee Higher Education Commission
Parkway Towers, Suite 1900
Nashville, TN 37243-0830
Telephone: (615) 741-3605
Fax: (615)741-6230Texas
Office of General Counsel
P.O. Box 12788
Austin, TX 78711-2788
Telephone: (512) 427-6101
Contact FormUtah
Board of Regents Building
The Gateway
600 South 400 West
Salt Lake City, UT 84101
Telephone: (801) 530-6601
Fax: (801) 530-6001
Utah ComplaintsVermont
Vermont Agency of Education
219 North Main Street, Suite 402
Barre, VT 05641
Telephone: (802) 828-3135
Email: DOE-EdInfo@state.vt.us
Vermont ComplaintsVirginia
James Monroe Building
101 N. 14th Street, 10th FL
Richmond, VA 23219
Telephone: (804) 371-2285
Fax: (804) 225-2604
Virginia ComplaintsWashington
917 Lakeridge Way SW
Olympia, WA 98502
Telephone: (360) 753-7869
Email: DAinfo@hecb.wa.gov
Washington ComplaintsWest Virginia
1018 Kanawha Boulevard, East, Suite 700
Charleston, WV 25301
Telephone: (304) 558-4016
Email: canderson@hepc.wvnet.edu
West Virginia Complaints
Wisconsin
Academic Programs and Educational Innovation
1612 Van Hise Hall
1220 Linden Dr.
Madison, WI 53706
Telephone: (608) 266-1996
Fax: (608) 264-8477
Wisconsin ComplaintsWyoming
2300 Capital Ave, 5th Floor, Suite B
Cheyenne, WY 82002
Telephone: (307) 777-5712
Email: samantha.mills@wyo.gov
Wyoming Complaints