Contact ACC Online

If you have any questions or need assistance with your online course, please contact the Distance Learning Center. We are open Monday – Friday from 8:30 am to 5:30 pm.

  • Visit us: Distance Learning Center is located on the Main campus in A305 and A318 of the A building.
  • Email us:
  • Call us: 336-290-0555, choose option 1 or 1-866-374-8142 (24 hours)

For after hours support, please call 1-866-374-8142 or use the Live Chat (opens in new window) to ask a question. Limited support is available after hours, but you can get help how to submit assignments or on general questions about Moodle. Online Tutorials and Support (opens in new window) are also available.

For Information Services issues (email, browser issues, or software), call 336-578-2002 ext: 4011 between the hours of 8am – 5pm for the Support Desk.  Or, you may submit a help ticket through the online help desk. When submitting a ticket, please provide a detailed description of the issue or problem that you are experiencing.

Distance Learning Staff

Mercer Bufter – Instructional Technologist
Phone – (336) 506-4114
Email –
Office – A318

Jennifer Jones – Distance Learning Director
Phone – (336) 506-4115
Email –
Office – A305