Information Technology – IT Business Support
- CompTIA A+
- CompTIA Security+
- CompTIA Network+
- ITS-Information Technology Specialist (e.g. Cybersecurity, Database, Networking, Python)*
- MOS (Word, Excel, PowerPoint, Access)*
*MOS and ITS exams are free for ACC students
The MTA exam program has been discontinued by Certiport.
Program Learning Outcomes
Graduates of this program should be able to:
- Write a program that contains methods/functions with repetition structures.
- Develop a website or mobile app that incorporates dynamic content through integration with a relational database.
- Analyze, design, develop, and test a website or mobile app that meets client requirements.
- Give a professional, technical presentation pertaining to software and web/mobile app development.
Articulation Agreements
To learn more about universities we have partnered with to allow ACC IT course credit to seamlessly be applied towards a Bachelors degree, visit our Articulation Agreements page.
print IT Business Support • Semester by Semester
| Course Number |
Course Title |
contact hours |
Credit hours |
|---|---|---|---|
| ACA-111 | College Student Success | 1 | 1 |
ACA-111 College Student Success PREREQUISITES and COREQUISITES • NONEThis course introduces the college's physical, academic, and social environment and promotes the personal development essential for success. Topics include campus facilities and resources; policies, procedures, and programs; study skills; and life management issues such as health, self-esteem, motivation, goal-setting, diversity, and communication. Upon completion, students should be able to function effectively within the college environment to meet their educational objectives. Register for this class |
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| CIS-110 | Introduction to Computers | 4 | 3 |
CIS-110 Introduction to Computers PREREQUISITES and COREQUISITES • NONEThis course introduces computer concepts, including fundamental functions and operations of the computer. Topics include identification of hardware components, basic computer operations, security issues, and use of software applications. Upon completion, students should be able to demonstrate an understanding of the role and function of computers and use the computer to solve problems. Register for this class |
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| CTI-110 | Web, Programming, and Database Foundation | 4 | 3 |
CTI-110 Web, Programming, and Database Foundation PREREQUISITES and COREQUISITES • NONEThis course covers the introduction of the tools and resources available to students in programming, mark-up language and services on the Internet. Topics include standard mark-up language Internet services, creating web pages, using search engines, file transfer programs; and database design and creation with DBMS products. Upon completion students should be able to demonstrate knowledge of programming tools, deploy a web-site with mark-up tools, and create a simple database table. Register for this class |
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| CTI-120 | Network and Security Foundation | 4 | 3 |
CTI-120 Network and Security Foundation PREREQUISITES and COREQUISITES • NONEThis course introduces students to the Network concepts, including networking terminology and protocols, local and wide area networks, and network standards. Emphasis is placed on securing information systems and the various implementation policies. Upon completion, students should be able to perform basic tasks related to networking mathematics, terminology, media and protocols. Register for this class |
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| CTS-120 | Hardware/Software Support | 5 | 3 |
CTS-120 Hardware/Software Support PREREQUISITES and COREQUISITES • Take CIS 110 or CIS 111 and DRE 097This course covers the basic hardware of a personal computer, including installation, operations and interactions with software. Topics include component identification, memory-system, peripheral installation and configuration, preventive maintenance, hardware diagnostics/repair, installation and optimization of system software, commercial programs, system configuration, and device-drivers. Upon completion, students should be able to select appropriate computer equipment and software, upgrade/maintain existing equipment and software, and troubleshoot/repair non-functioning personal computers. Register for this class |
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| Semester Total | 18 | 13 | |
| Course Number |
Course Title |
contact hours |
Credit hours |
|---|---|---|---|
| CTS-130 | Spreadsheet | 4 | 3 |
CTS-130 Spreadsheet PREREQUISITES and COREQUISITES • NONEThis course introduces basic spreadsheet design and development. Topics include writing formulas, using functions, enhancing spreadsheets, creating charts, and printing. Upon completion, students should be able to design and print basic spreadsheets and charts. Register for this class |
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| DBA-110 | Database Concepts | 5 | 3 |
DBA-110 Database Concepts PREREQUISITES and COREQUISITES • Take CIS 110, DRE 097 and DMA 010, 040This course introduces database design and creation using a DBMS product. Emphasis is placed on data dictionaries, normalization, data integrity, data modeling, and creation of simple tables, queries, reports, and forms. Upon completion, students should be able to design and implement normalized database structures by creating simple database tables, queries, reports, and forms. Register for this class |
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| Semester Total | 9 | 6 | |
| Course Number |
Course Title |
contact hours |
Credit hours |
|---|---|---|---|
| Social/Behavioral Science Elective | 3 | 3 | |
| Semester Total | 3 | 3 |
| Course Number |
Course Title |
contact hours |
Credit hours |
|---|---|---|---|
| CTS-115 | Information Systems Business Concepts | 3 | 3 |
CTS-115 Information Systems Business Concepts PREREQUISITES and COREQUISITES • NONEThe course introduces the role of IT in managing business processes and the need for business process and IT alignment. Emphasis is placed on industry need for understanding business challenges and developing/managing information systems to contribute to the decision making process based on these challenges. Upon completion, students should be able to demonstrate knowledge of the 'hybrid business manager' and the potential offered by new technology and systems. Register for this class |
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| CTS-285 | Systems Analysis & Design | 3 | 3 |
CTS-285 Systems Analysis & Design PREREQUISITES and COREQUISITES • NONEThis course introduces established and evolving methodologies for the analysis, design, and development of an information system. Emphasis is placed on system characteristics, managing projects, prototyping, CASE/OOM tools, and systems development life cycle phases. Upon completion, students should be able to analyze a problem and design an appropriate solution using a combination of tools and techniques. Register for this class |
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| DBA-120 | Database Programming I | 4 | 3 |
DBA-120 Database Programming I PREREQUISITES and COREQUISITES • Take DBA 110This course is designed to develop SQL programming proficiency. Emphasis is placed on data definition, data manipulation, and data control statements as well as on report generation. Upon completion, students should be able to write programs which create, update, and produce reports. Register for this class |
|||
| NOS-130 | Windows Single User | 4 | 3 |
NOS-130 Windows Single User PREREQUISITES and COREQUISITES • NONEThis course introduces operating system concepts for single-user systems. Topics include hardware management, file and memory management, system configuration/optimization, and utilities. Upon completion, students should be able to perform operating systems functions at the support level in a single-user environment. Register for this class |
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| Major Elective | 3 | 3 | |
| Semester Total | 17 | 15 | |
| Course Number |
Course Title |
contact hours |
Credit hours |
|---|---|---|---|
| CTS-289 | System Support Project | 0 | 3 |
CTS-289 System Support Project PREREQUISITES and COREQUISITES • NONEThis course provides an opportunity to complete a significant support project with minimal instructor assistance. Emphasis is placed on written and oral communication skills, project definition, documentation, installation, testing, presentation, and user training. Upon completion, students should be able to complete a project from the definition phase through implementation. Register for this class |
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| Choose one from the following: | |||
ENG-115 Oral Communication PREREQUISITES and COREQUISITES • Take DRE-096This course introduces the basic principles of oral communication in both small group and public settings. Emphasis is placed on the components of the communication process, group decision-making, and public address. Upon completion, students should be able to demonstrate the principles of effective oral communication in small group and public settings. Register for this class |
ENG-115 | Oral Communication | 3 | 3 |
ENG-114 Professional Research & Reporting PREREQUISITES and COREQUISITES • ENG 111This course, the second in a series of two, is designed to teach professional communication skills. Emphasis is placed on research, listening, critical reading and thinking, analysis, interpretation, and design used in oral and written presentations. Upon completion, students should be able to work individually and collaboratively to produce well-designed business and professional written and oral presentations. Register for this class |
ENG-114 | Professional Research & Reporting | 3 | 3 |
COM-231 Public Speaking PREREQUISITES and COREQUISITES • RED-070 or DRE-096This course provides instruction and experience in preparation and delivery of speeches within a public setting and group discussion. Emphasis is placed on research, preparation, delivery, and evaluation of informative, persuasive, and special occasion public speaking. Upon completion, students should be able to prepare and deliver well-organized speeches and participate in group discussion with appropriate audiovisual support. Register for this class |
COM-231 | Public Speaking | 3 | 3 |
| NOS-230 | Windows Administration I | 4 | 3 |
NOS-230 Windows Administration I PREREQUISITES and COREQUISITES • Take NOS-130This course covers the installation and configuration of a Windows Server operating system. Emphasis is placed on the basic configuration of core network services, Active Directory and group policies. Upon completion, students should be able to install and configure a Windows Server operating system. Register for this class |
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| SEC-110 | Security Concepts | 4 | 3 |
SEC-110 Security Concepts PREREQUISITES and COREQUISITES • NONEThis course introduces the concepts and issues related to securing information systems and the development of policies to implement information security controls. Topics include the historical view of networking and security, security issues, trends, security resources, and the role of policy, people, and processes in information security. Upon completion, students should be able to identify information security risks, create an information security policy, and identify processes to implement and enforce policy. Register for this class |
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| Humanities/Fine Arts Elective | 3 | 3 | |
| Semester Total | 14 | 15 | |
| TOTAL CREDITS | 52 | |||
print IT Business Support • Semester by Semester
| Course Number |
Course Title |
contact hours |
Credit hours |
|---|---|---|---|
| ACA-111 | College Student Success | 1 | 1 |
ACA-111 College Student Success PREREQUISITES and COREQUISITES • NONEThis course introduces the college's physical, academic, and social environment and promotes the personal development essential for success. Topics include campus facilities and resources; policies, procedures, and programs; study skills; and life management issues such as health, self-esteem, motivation, goal-setting, diversity, and communication. Upon completion, students should be able to function effectively within the college environment to meet their educational objectives. Register for this class |
|||
| CIS-110 | Introduction to Computers | 4 | 3 |
CIS-110 Introduction to Computers PREREQUISITES and COREQUISITES • NONEThis course introduces computer concepts, including fundamental functions and operations of the computer. Topics include identification of hardware components, basic computer operations, security issues, and use of software applications. Upon completion, students should be able to demonstrate an understanding of the role and function of computers and use the computer to solve problems. Register for this class |
|||
| CTI-110 | Web, Programming, and Database Foundation | 4 | 3 |
CTI-110 Web, Programming, and Database Foundation PREREQUISITES and COREQUISITES • NONEThis course covers the introduction of the tools and resources available to students in programming, mark-up language and services on the Internet. Topics include standard mark-up language Internet services, creating web pages, using search engines, file transfer programs; and database design and creation with DBMS products. Upon completion students should be able to demonstrate knowledge of programming tools, deploy a web-site with mark-up tools, and create a simple database table. Register for this class |
|||
| CTI-120 | Network and Security Foundation | 4 | 3 |
CTI-120 Network and Security Foundation PREREQUISITES and COREQUISITES • NONEThis course introduces students to the Network concepts, including networking terminology and protocols, local and wide area networks, and network standards. Emphasis is placed on securing information systems and the various implementation policies. Upon completion, students should be able to perform basic tasks related to networking mathematics, terminology, media and protocols. Register for this class |
|||
| CTS-120 | Hardware/Software Support | 5 | 3 |
CTS-120 Hardware/Software Support PREREQUISITES and COREQUISITES • Take CIS 110 or CIS 111 and DRE 097This course covers the basic hardware of a personal computer, including installation, operations and interactions with software. Topics include component identification, memory-system, peripheral installation and configuration, preventive maintenance, hardware diagnostics/repair, installation and optimization of system software, commercial programs, system configuration, and device-drivers. Upon completion, students should be able to select appropriate computer equipment and software, upgrade/maintain existing equipment and software, and troubleshoot/repair non-functioning personal computers. Register for this class |
|||
| Semester Total | 18 | 13 | |
| Course Number |
Course Title |
contact hours |
Credit hours |
|---|---|---|---|
| DBA-110 | Database Concepts | 5 | 3 |
DBA-110 Database Concepts PREREQUISITES and COREQUISITES • Take CIS 110, DRE 097 and DMA 010, 040This course introduces database design and creation using a DBMS product. Emphasis is placed on data dictionaries, normalization, data integrity, data modeling, and creation of simple tables, queries, reports, and forms. Upon completion, students should be able to design and implement normalized database structures by creating simple database tables, queries, reports, and forms. Register for this class |
|||
| NET-125 | Introduction to Networks | 5 | 3 |
NET-125 Introduction to Networks PREREQUISITES and COREQUISITES • NONEThis course introduces the architecture, structure, functions, components, and models of the Internet and computer networks. Topics include introduction to the principles of IP addressing and fundamentals of Ethernet concepts, media, and operations. Upon completion, students should be able to build simple LANs, perform basic configurations for routers and switches, and implement IP addressing schemes. Register for this class |
|||
| NOS-130 | Windows Single User | 4 | 3 |
NOS-130 Windows Single User PREREQUISITES and COREQUISITES • NONEThis course introduces operating system concepts for single-user systems. Topics include hardware management, file and memory management, system configuration/optimization, and utilities. Upon completion, students should be able to perform operating systems functions at the support level in a single-user environment. Register for this class |
|||
| Semester Total | 14 | 9 | |
| Course Number |
Course Title |
contact hours |
Credit hours |
|---|---|---|---|
| Semester Total | 0 | 0 |
| Course Number |
Course Title |
contact hours |
Credit hours |
|---|---|---|---|
| DBA-120 | Database Programming I | 4 | 3 |
DBA-120 Database Programming I PREREQUISITES and COREQUISITES • Take DBA 110This course is designed to develop SQL programming proficiency. Emphasis is placed on data definition, data manipulation, and data control statements as well as on report generation. Upon completion, students should be able to write programs which create, update, and produce reports. Register for this class |
|||
| SEC-110 | Security Concepts | 4 | 3 |
SEC-110 Security Concepts PREREQUISITES and COREQUISITES • NONEThis course introduces the concepts and issues related to securing information systems and the development of policies to implement information security controls. Topics include the historical view of networking and security, security issues, trends, security resources, and the role of policy, people, and processes in information security. Upon completion, students should be able to identify information security risks, create an information security policy, and identify processes to implement and enforce policy. Register for this class |
|||
| Major Elective | 3 | 3 | |
| Semester Total | 11 | 9 | |
| TOTAL CREDITS | 31 | |||
printIT Business Support Certificate
| Course Number |
Course TITLE |
contact hours |
Credit hours |
|---|---|---|---|
| CIS-110 | Introduction to Computers | 4 | 3 |
CIS-110 Introduction to Computers PREREQUISITES and COREQUISITES • NONEThis course introduces computer concepts, including fundamental functions and operations of the computer. Topics include identification of hardware components, basic computer operations, security issues, and use of software applications. Upon completion, students should be able to demonstrate an understanding of the role and function of computers and use the computer to solve problems. Register for this class |
|||
| CTI-110 | Web, Programming, and Database Foundation | 4 | 3 |
CTI-110 Web, Programming, and Database Foundation PREREQUISITES and COREQUISITES • NONEThis course covers the introduction of the tools and resources available to students in programming, mark-up language and services on the Internet. Topics include standard mark-up language Internet services, creating web pages, using search engines, file transfer programs; and database design and creation with DBMS products. Upon completion students should be able to demonstrate knowledge of programming tools, deploy a web-site with mark-up tools, and create a simple database table. Register for this class |
|||
| DBA-110 | Database Concepts | 5 | 3 |
DBA-110 Database Concepts PREREQUISITES and COREQUISITES • Take CIS 110, DRE 097 and DMA 010, 040This course introduces database design and creation using a DBMS product. Emphasis is placed on data dictionaries, normalization, data integrity, data modeling, and creation of simple tables, queries, reports, and forms. Upon completion, students should be able to design and implement normalized database structures by creating simple database tables, queries, reports, and forms. Register for this class |
|||
| Semester Total | 13 | 9 | |
printPC Repair Certificate
| Course Number |
Course TITLE |
contact hours |
Credit hours |
|---|---|---|---|
| CTS-120 | Hardware/Software Support | 5 | 3 |
CTS-120 Hardware/Software Support PREREQUISITES and COREQUISITES • Take CIS 110 or CIS 111 and DRE 097This course covers the basic hardware of a personal computer, including installation, operations and interactions with software. Topics include component identification, memory-system, peripheral installation and configuration, preventive maintenance, hardware diagnostics/repair, installation and optimization of system software, commercial programs, system configuration, and device-drivers. Upon completion, students should be able to select appropriate computer equipment and software, upgrade/maintain existing equipment and software, and troubleshoot/repair non-functioning personal computers. Register for this class |
|||
| CTS-220 | Advanced Hardware/Software Support | 5 | 3 |
CTS-220 Advanced Hardware/Software Support PREREQUISITES and COREQUISITES • NONEThis course provides advanced knowledge and competencies in hardware and operating system technologies for computer technicians to support personal computers. Emphasis is placed on: configuring and upgrading; diagnosis and troubleshooting; as well as preventive maintenance of hardware and system software. Upon completion, students should be able to install, configure, diagnose, perform preventive maintenance, and maintain basic networking on personal computers. Register for this class |
|||
| NET-125 | Introduction to Networks | 5 | 3 |
NET-125 Introduction to Networks PREREQUISITES and COREQUISITES • NONEThis course introduces the architecture, structure, functions, components, and models of the Internet and computer networks. Topics include introduction to the principles of IP addressing and fundamentals of Ethernet concepts, media, and operations. Upon completion, students should be able to build simple LANs, perform basic configurations for routers and switches, and implement IP addressing schemes. Register for this class |
|||
| SEC-110 | Security Concepts | 4 | 3 |
SEC-110 Security Concepts PREREQUISITES and COREQUISITES • NONEThis course introduces the concepts and issues related to securing information systems and the development of policies to implement information security controls. Topics include the historical view of networking and security, security issues, trends, security resources, and the role of policy, people, and processes in information security. Upon completion, students should be able to identify information security risks, create an information security policy, and identify processes to implement and enforce policy. Register for this class |
|||
| Semester Total | 19 | 12 | |
Graduates should qualify for employment in entry-level positions with businesses, educational systems, and governmental agencies which rely on computer systems to manage information. Graduates should be prepared to sit for industry-recognized exams.