TELECOMMUNICATOR CERTIFICATION

The Telecommunicator Certification Course will provide you with the entry-level knowledge and skills to practice as an emergency services Telecommunicator. (North Carolina certification course). Topics covered during this course will include civil liability, systems and equipment, overview of emergency services, communications resources, call reception, prioritization and resource allocation, broadcast techniques, rules and procedures, and training practicum.

The TCC course is required by all persons employed as telecommunicators under the direct supervision of a sheriff’s office in NC.  Telecommunicators employed by other Emergency Service agencies can attend as well.  

Class runs from 8am-6pm. All students will need the manual that can be obtained at the NCJA Bookstore prior to the first day of class. 

 

Upcoming Schedule

DATE	TIMES	LOCATION	REGISTER
April 10-17, 2024	8 AM - 6 PM	Main Campus, 387	Register
October 23-30, 2024	8 AM - 6 PM	Main Campus, 387	Register