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Distance Learning FAQ’s
How do I log into my Blackboard course?
The ACC Blackboard site is located at http://blackboard.alamancecc.edu. From this page click the User Login button. Each student has a unique User ID and Password with which to access their Blackboard courses. See question/answer below.
Back to topWhat is my Blackboard username?
Usually it consists of your first initial, middle initial, last name, and last 3 digits of your student ID number. For example: If John Melvin Doe’s student ID is 0123456, then his Blackboard user name would be jmdoe456. If your user name is not working, verify you are using your correct user name by checking it here, http://www.alamancecc.edu/login/wmun/. Always be sure to use lowercase letters when typing your user name into Blackboard.
Back to topWhat are the characteristics of a Successful Distance Learning Student?
| * | Has a computer at home and a reliable Internet connection |
| * | Knows how to work independently and keeps up with assignments |
| * | Has the necessary skills such as a college reading level |
| * | Has completed any necessary prerequisites for the course |
| * | Participates in orientation when applicable |
| * | Begins course activities within the first week of the course |
| * | Sets aside an adequate amount of time on a routine basis for study |
| * | Contacts the instructor promptly with questions about any aspect of the course |
| * | Has the required computer hardware and necessary software |
| * | Knows basic word processing |
| * | Familiar with sending and receiving e-mail |
| * | Take the self-assessment |
What web browser(s) may I use and how should they be configured?
Alamance Community College has determined that the most consistent browser to use with Blackboard at this time is Firefox v2. This can be downloaded from ACC’s server here.
Internet Explorer 8 Users
IE 8 and Quiz Submit Button Fix
There is a known issue with IE8 and Blackboard when a student is taking a Timed Quiz. In normal IE8 mode, the Submit button will be obscured by the Elapsed Time Clock which will block the ability to record their response and move on to the next test question. We can offer the resolution below, as well as continue to recommend that students use Firefox 2, or try the compatibility View in IE8.
How to Set Compatibility View Settings in Internet Explorer 8
Launch Internet Explorer -> Tools -> “Compatibility View Settings”
Type blackboard.alamancecc.edu in the “Add this website:” text box
Click Add and then Close
Restart Internet Explorer
How to Set Trusted Sites in Internet Explorer 8
Launch Internet Explorer -> Tools -> Internet Options -> Security Tab
Click on Trusted Sites
Click on Sites
Type blackboard.alamancecc.edu in the “Add this website to the zone:” text box
Click Add, then Close and OK
Restart Internet Explorer
Firefox 3 Users
Submitting an assignment with an attachment using Firefox 3
There is a known issue with Firefox 3 and Blackboard when submitting an assignment with an attachment. The resolution for this may be seen here.
Back to topWhat should I do before the semester starts?
You should e-mail your instructor (or the department head) and tell them you have registered for their course. You can access the instructor or department head e-mail address here
Back to topWhat should I do the first day of class?
1. You should set up your ACCess account. This is the account that your instructor will use to communicate with you throughout your studies. It will also allow you to use Webadvisor and ACCess Apps email, docs, and calendar.
To do this please go here, fill out and submit the form. Remember your password.
You may then login to your MyACCess personal account.
Email, Docs, and Calendar functions are available through ACCess Apps.
Online registration, grades, transcripts, and financial aid information is available through WebAdvisor.
2. You should login to Blackboard, which you may do here
Back to topDoes my online course require additional software or hardware?
| Accounting: | Microsoft Office including Excel and PowerPoint |
| Chemistry: | Adobe Acrobat Reader |
| English: | Word Processing software and ability to save files in rich text |
| Mathematics: | MAT 115 – On-campus testing requirements |
| MAT 060, 070, 080, MAT 151 – Administrative rights to install My Math Lab plug-ins on the computer. Need speakers on computer. | |
| Office Systems: | OST 131 – PC with Pentium II or higher; Microsoft Windows 95/98/NT/ME/2000 or XP; 32 MB RAM for Windows NT, ME and 2000 or 128 MB RAM for Windows XP; 210 MB of free space on hard drive; MS Word 2000 or higher. |
| OST 136 – CD Rom and MS Word 2003 | |
| OST 141 – Sound recording capacity on computer | |
| Psychology and Sociology: | Writing intensive, and you will need PowerPoint (or reader) and the ability to save files in rich text. |
| Computer Information Systems: | CIS 110 -- Have required text book - MS Office 2007, Volume 1, 2nd Ed. by Grauer... Prentice Hall. Have consistent access to MS-Office 2007 with Access database. Have consistent access to Windows-XP. Have strong reading skills, commitment to keeping pace with online course, and weekly access to the online class. |
| CIS 110-01E and 02E (Fall 2009)-- TELL THE BOOKSTORE PERSONNEL THAT YOU NEED THE MYITLAB VERSION FOR SECTION 01E. The text is bundled with a student CD and the MyITLab online assessment and training license. This bundle is only available through the bookstore on campus. If you purchase the book elsewhere you will still need to purchase the MyITLab license from the bookstore. |
I don't see my question listed here.
There is a more complete FAQ, Knowledge Base, and Help system located at our 24/7 Helpdesk.
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